A . RETURN / RIGHT OF WITHDRAWAL POLICY

In accordance with the right of withdrawal established by law, the maximum term to exercise the right of withdrawal is 5 business days from the delivery of the good. The product must be returned in the same conditions as received. The transportation costs and any other expenses incurred in the return will be covered by the consumer. If all the mentioned conditions are met, jrvmusa.com will refund the total amount paid, without making deductions or withholdings, and the term shall not exceed 30 calendar days.

In the event that you wish to make a return due to withdrawal, you must follow these steps:
Submit the return request by sending an email to sales@jrvmusa.com
Provide in the email: order number, full name, address, telephone, cell phone, email, and reason for the return.
The product must be unused, clean, and in perfect condition (original packaging) and properly packaged. The customer must use the same packaging in which the order was received or a different one that protects the product during the transportation process.
Coordinate with customer service for the product to be picked up.
Once the product is collected, if it meets the aforementioned conditions, you will receive your correct order within 5 to 9 business days.
The transportation costs and any other expenses incurred in the return will be covered by the consumer.
If you have any questions, you must contact the Customer Service department Monday to Friday from 9:00 am to 6:30 pm and Saturday from 9:00 am to 4:00 pm through the email sales@jrvmusa.com

B. AUTHORIZATION FOR INFORMATION CONSULTATION:

The User acting on their own behalf, authorizes, and/or whoever they designate irrevocably, in writing, expressly, specifically, sufficiently, voluntarily, and informedly, to consult all personal, current information and that which is generated in the future from the commercial and/or established relationships regarding their financial, credit, origin of funds, commercial and service behavior that exists or may exist in databases, risk centers, information centers, national or foreign, especially that referred to the birth, execution, extinction of obligations that directly or indirectly have a pecuniary nature, regardless of the nature of the contract that gives them origin, be administered, captured, processed, operated, verified, reported to risk centers, transmitted, transferred, used or put into circulation and consulted Under the gravity of oath, I certify that the personal data provided by me are truthful, complete, accurate, up-to-date, and verifiable.

C. PERSONAL DATA PROTECTION:

Since during the execution of the services object of this contract, the User will transmit Personal Data, he will be considered for these purposes as DATA TRANSMITTER OF PERSONAL DATA and Dinoautos RECEIVER OF PERSONAL DATA, acquiring the status of Processor. THE RECIPIENT OF THE PERSONAL DATA declares that a) it will carry out the reception and treatment of the Personal Data in accordance with the laws. b) It has implemented technical and organizational measures to preserve the Personal Data whose Treatment derives from this contract, c) the Treatment of the Personal Data will be limited to the purposes of this contract and the sending of commercial information of all the services it provides in development of the corporate purpose; d) will provide THE DATA TRANSMITTER OF PERSONAL DATA with the name of a contact or department within its organization to address any concerns regarding the Processing of Personal Data covered by this contract; e) Once the Personal Data covered by this contract have been Transmitted to it, the Processing thereof will be subject to the personal data processing policy of THE RECEIVER OF PERSONAL DATA; f) will not Transfer or Transmit the Personal Data covered by this contract to third-party companies unless it has obtained the prior, express, and informed authorization of the Holders of the Personal Data. THE TRANSMITTER OF PERSONAL DATA declares that: a) It has duly established Data Processing Policies, which have been delivered to THE RECEIVER OF PERSONAL DATA and are an integral part of this contract; b) That the Holders of the Personal Data have provided prior, express, and informed authorization for the processing of the data for the purposes described in this contract; c) Will address the concerns and requests of the Holders of Personal Data whose processing derives from this contract, regarding the authorizations granted by them for the Processing of their Personal Data, in accordance with the regulations applicable to the Processing of Personal Data in the United States.

D. PRIVACY NOTICE

In accordance with the provisions of the Law, general provisions are issued for the protection of personal data, which regulate in the United States, it is allowed to inform that it has been incorporating into its different databases; personal information that has been obtained through its different service channels and/or due to contractual or pre-contractual relationships in the ordinary course of its economic activity., to carry out the following purposes:

1. Manage a correct provision of the services provided by the Company or of our products offered to the general public.
2. Inform about our products and/or own services and others.
3. Inform about changes in the policies for the treatment of personal data information
4. Process orders, requests, or any type of request made by the user through any of the forms or contact channels made available to the user.
5. Properly manage the protection and exercise of the rights that jrvmusa.com has
6. Manage the contractual labor and commercial relationships acquired.
7. Occasionally send commercial and advertising communications through any of the means listed below, such as email, SMS, MMS, FAX, or any other electronic or physical means known in the present or future, that make it possible to carry out commercial and/or advertising communications. Such commercial communications will be related to products or services offered by jrvmusa.com.
jrvmusa.com guarantees at all times to the owners of personal information the exercise of the rights of access, rectification, cancellation in the terms established by current legislation, which are described clearly and legibly in our “POLICIES AND PROCEDURES MANUAL FOR ADDRESSING CLAIMS BY HOLDERS OF PERSONAL INFORMATION”.
The Owner may exercise the rights of access, correction, deletion, revocation or claim for infringement of their data with a written communication addressed to jrvmusa.com or to the email address sales@jrvmusa.com indicating in the subject the right you wish to exercise.
Purchase of Products jrvmusa.com Online
Criteria for placing orders:
You can only buy products that are available for sale and whose details appear on jrvmusa.com, which do not appear as a product of price or value FREE.
jrvmusa.com reserves the right to reject any order at its sole discretion (for example, when it considers that the order in question is intended to be subsequently sold by means other than the distribution channels authorized by jrvmusa.com).
Any product displayed on the jrvmusa.com website that appears with a price of $0 Dollar or free and for which no charge is made to the buyer’s credit or debit card, is interpreted as a display product of the online store and will not be sent as physical merchandise under any circumstances.
The details of the products available for purchase (including their corresponding price) are specified on jrvmusa.com.
jrvmusa.com will take all necessary and reasonable measures to ensure that all details, descriptions, and prices of the products appearing on jrvmusa.com are correct when the information is included on jrvmusa.com. While we will try by all means to keep the jrvmusa.com store as up